Where it All Began
Our story started 14 years ago at one of the largest credit repair law firms in the country. Often referring to themselves as the “800lb Gorilla” in the space, which was great for the business. For the consumer, though, this meant that there weren’t many other options–you could either pay the extremely high fees and deal with poor customer service, or just try to live with bad credit.
They’ve been beating the same tired drum for years : “Denied for Credit? Get the credit you deserve.” But in the small print, you’d see that the “credit you deserve” would cost you hundreds or even thousands of dollars. The housing crash in 2008 caused changes that made it really difficult for anyone to get credit. This pushed Americans to credit repair services in masses. Years later, lending started to loosen up and the growth for credit repair began to slow. The slow growth was coupled with fear and an internal message that “Another recession could be good for business.”
Our hearts sank with the realization that our current employer was not living up to what they were promising and had no plans to. It’s like they were offering to save the lives of passengers on a sinking ship with lifeboat in exchange for their life jackets AND their life savings. Are they helping them? Yeah, maybe. Are they still jerks? Most definitely. It’s one thing to help people in a crisis. It’s another to wish for a bigger crisis in order to line your own pockets. We could not be a part of something that was clearly preying on the misfortune of others.
It’s one thing to help people in a crisis. It’s another to wish for a bigger crisis in order to line your own pockets.
Customers Deserve to be Heard
Our passion for the customer had been building over the years of getting to know them. Talking to them, understanding their challenges, motivations, and needs. We really grew to love them and wanted to find anyway possible to solve the problems they were facing. We have a passion to look after those that don’t have a voice in a system that controls how they are represented and judged as a consumer. Their information is in the hands of large corporations like the Credit Bureaus and creditors who are profiting off of it. Although existing credit repair companies claim to be an advocate for the customer, they are more noise in a room of loud talkers.
Hatch is Different
We are a team that knows and understands you. We believe we have created something different. Credit Repair that is honest, affordable, and easy to understand. We don’t want to add to the problem, we want to be a shining light for you. If you’re not sure if credit repair is the right choice for you at this point in your life, we encourage you to sign up for our free service and let us show you how much we care. We’d be thrilled to add you to our circle of friends.